COVID 19 READY FOR THE NEW NORMAL
YES WE ARE OPEN
But we are communicating differently. We have segregated our retail and office business to be remote. This means we are using chat and service portals to be more effective with our team members being in different locations and on different shifts. This enables our staff to manage home schooling and other requirements that are now part of the new normal.
HYGIENE - WE ARE ALWAYS PREPARED FOR VIRUSES
Botanic Baby follows the Hospital Standard Laundry Practise AS4146-2000.
We have separate compartments and process flows for clean and dirty laundry within our delivery and commercial laundry premise.
A pandemic procedure is in place to have completely separate process including Delivery, washing and staff; for any reported COVID-19 cases.
Botanic Baby has had no reported COVID-19 cases within our customer base since Victoria declared a state of emergency.